Customer Notification: Product Design Change for eDART Machine Interface Modules

Wednesday, August 6

RJG, Inc. will be introducing a new design to our machine interface modules. This design change will help improve noise related issues that have occurred with our previous model offerings.

You are receiving this letter as our records indicate you have purchased this product from RJG in the last 20 months. The new model offerings are not interchangeable with the current models RJG has offered up to this point in time. We apologize for any inconvenience that this may cause.

Products affected:   ID7-D-SEQ, OR2-D, IA1-D-VI.

Timeline:  RJG will begin quoting and offering these products on September 8th, 2014. The new part numbers and price will be as follows:

  • ID7-M-SEQ (replaces ID7-D-SEQ) - $365
  • OR2-M (replaces OR2-D) - $405
  • IA1-M-VI (replaces IA1-D-VI) - $490

If you have any questions, contact RJG Sales at (231) 947-3111 or RJG Customer Support at (231) 933-8170 or support@rjginc.com. 

Thank you for your commitment to RJG, Inc.