Frequently Asked Questions

Click the question to see the answer.

eDART Software

  1. My Cycle Graph will not update?
  2. How do I configure an eDART™ for FTP Backup?
  3. Why does the Template Converter program display a "cannot open types and location.cfg" error?

eDART Hardware

  1. My mouse and/or keyboard do not operate?
  2. Why does my mouse and keyboard quit working & I need to reboot the eDART™ to reset them?

eDART Networking

  1. How do I configure an eDART™ for a network?
  2. How do I configure the eDART Gateway?
  3. How do I set up the Network Time Server?
  4. I cannot access the eDART™ with Filezilla?
  5. I'm getting an error message when I Phindows in to an eDART™
  6. I can see the eDART™ listed in eDART Locator, but I cannot connect to it?
  7. My eDART Locator cannot see my eDART™?
  8. My eDART Locator cannot see my eDART™ Part 2
  9. Configure Windows XP Service Pack 2’s firewall to allow eDART Locator to work

Sensors

  1. I cannot find or add a value for my temperature sensor?
  2. Why does my sensor read Invalid Overrange?
  3. Why does my sensor read Invalid Underrange?